Inwords Gifting

Inquiries are handled on a case-by-case basis with the genuine intention of making things right. We stand behind our handmade pieces, each carefully inspected before it leaves us. Every request is treated fairly, reasonably, and with respect.

As all items are made with care and often personalized, we do not accept returns. We only offer a replacement in the unlikely event your item arrives damaged, defective, or if you receive the wrong product. Items must be unused and in their original packaging.

If you have any concern at all, please contact us via the chat. We’re always happy to open a conversation and help. Your experience truly matters to us.

At Inwords Gifting, we respect your privacy and are committed to protecting your personal information.

When you place an order we may collect your name, address, email, phone number, payment details, and any personalization information you provide.

Your information is used to process and deliver your orders, communicate with you, provide tracking updates, and improve your experience on our website.

We only share your information with services necessary to operate our business, such as payment providers, and courier companies. We never sell or trade your personal data.